Course Description

The modern day brings us closer together but how close can we or should we get? Should we be on first name terms? Can one build a team of co-workers in Saudi Arabia? Should one avoid eye contact as a sign of respect? Can we huddle together to make a collective decision? Can one run a brain-storming session in China? Should we treat time as an important commodity? Should we treat men as superior to women? Can one use silence as an affirmative signal?

Closer together may mean trading internationally but the culture differences means that the oceans will collide, with radically different business expectations, processes, behaviours and standards. A team will need considerably, hot intercultural skills to manage clients in Sweden, the supplier in China and a team in Italy to overcome some of the most ingrained cultural attitudes and behaviours and calm the waters of difference

This interactive 3-day course offers you the opportunity to ensure a smooth meeting of the oceans through the knowledge of intercultural diversity and communication.

Are you ready to be challenged? Are you ready to remove the barriers of communication in today’s borderless world of business?

Course Objectives

• Understand the multidimensional identity of culture; values, attitudes and beliefs in the high and low context cultures.

• Identify and discuss the realms of intercultural communication.

Course Competencies

• Differentiate between and adapt to cultural differences in a professional environment.

• Effectively interact with professionals employing intercultural skills and successfully manage business relationships from an integration of disciplines unrestricted by boundaries and borders.

Methodology

Interactive lecture, group discussions, simulation exercises and case-studies.

Participants

Managers and executives from any type of business and discipline; stumbling against the diversity of cultural differences and needing to develop an effective and active role in international business relationships.